Where can I find Independent Help and Support?

Providing children and young people with special educational needs and disabilities and their parents and carers with independent help, advice and support is an integral part of the Children and Families Act 2014. Putting them at the heart of decision making and ensuring that they are empowered and get the support they need is key.

This section of the Local Offer website provides further information and details of services that can provide this independent help and support both locally in North Lincolnshire and beyond.

Independent support

In September 2014, the government made changes to the law for children and young people aged 0-25 with Special Educational Needs and Disabilities (SEND). Statements of SEN and Learning Difficulty Assessments (LDA) were replaced with Education, Health and Care Plans (EHCP). All new requests for statutory assessment are considered under the new system.

Where can I find information and support?

You can get more information about the Independent Support programme from the Council for Disabled Children

Other organisations that provide information and advice about SEND include:


1. Contact a Family

SEN National Advice Service Helpline: 0808 808 3555


2. Independent Parental Special Education Advice (IPSEA)

General Advice Line: 0800 018 4016



  1. Parents’ Involvement and Participation (see below)
  2. Carers’ Support Centre (see below)
  3. Special Educational Needs and Disability, Information and Advice Service (SENDIASS)

North Lincolnshire’s Parents’ Involvement and Participation (PIP) Forum is made up of a dedicated group of parents who have children with special educational needs and/or disabilities.

They undertake a range of roles including:

  • Act as forum for the views of parents and carers of disabled children and those with special needs
  • Made up of parents and carers who know on a practical daily basis just how challenging caring for a child with special educational needs and disability is
  • Represent your views on Forums and as part of consultation processes to shape local services
  • Hold an annual conference to give feedback and report on what has been achieved the previous year

In addition, they offer coffee mornings usually from 10am to 11.30am in a wide range of venues in North Lincolnshire. Please download the PIP  leaflet for a list of coffee mornings in 2018/19.

Keep an eye on our website and social media for up to date details. Dates subject to change.

You can contact PIP Forum on 0845 3889944, by email: info@northlincspip.org


Twitter: @pipforum

The Carers’ Support Centre is available to help carers who care for someone living in North Lincolnshire. They have a range of services to support carers and you can find lots of useful information on their website. The Carer’s Support Centre provides some of the functions previously provided by Kaleidoscope.

The word ‘carer’ is used for people who provide unpaid care as opposed to those who are paid, such as care workers, personal assistants and home helps.

Parent Carers provide or intend to provide support to a child under the age of 18 who has a disability and/or additional needs.

The Carers’ Support Service works with Carers, enabling them to:

  • access information and advice
  • assess their financial situation
  • work through difficult emotions
  • have time to themselves
  • socialise with peers
  • have a voice
  • access learning and training opportunities
  • care with confidence
  • access support in the community.

Further information on the support for the above areas is available on the Carers’ Support website.

They also offer a range of Carer Peer Support Groups. These groups can offer the empathetic support that only another carer can give. There are a number of groups that focus on Parent Carers. Further details of groups and times of meetings are available on their website

You will be made very welcome at these support groups. For more information, please contact the Carers’ Support Service on 01652 650585 or info@carerssupportcentre.com

The Carers’ Support Centre is based at:

11 Redcombe Lane
DN20 8AU

Tel: 01652 650585

If you would like to access Independent Support you can contact:

Special Educational Needs and Disability, Information, Advice and Support Service (SENDIASS)

Hewson House
Station Road
DN20 8XJ

Telephone: 01724 277665

Email: help@nlsendiass.org.uk


Contact Us

Special Educational Needs and Disability, Information, Advice and Support Service (SENDIASS)

Telephone: 01724 277665

Email: help@nlsendiass.org.uk

SENDIASS webpage

Parents Involvement and Participation (PIP)

Telephone: 0845 3889944

Email: info@northlincspip.org


PIP Coffee Mornings

Telephone: 01652 650585

Email: info@carerssupportcentre.com

Last modified: January 23, 2019